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Customer ratings

4.1 out of 5.0 based on 232 reviews

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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 232 reviews

Service quality

Value for money

on

Don't use the company. No real contact and it takes much longer than necessary to use them.

Dear Customer, We sincerely apologize for the inconveniences you experienced during your interaction with Muve. Your feedback is of utmost importance to us, and we deeply regret that your experience did not meet your expectations. Unfortunately, we are unable to identify your transaction from the details which you have provided and would appreciate if you could email us at [email protected] with your name and address of the property so that we may assist. Kind Regards, Shiven Team Muve

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I was extremely happy with the service received. Suhail was great at keeping me updated on everything he had completed and what was required next. Sadly the vendors ended up withdrawing the property from the market but we will be using Muve again once we have found another property.

Dear Jennifer, Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and feedback. It is wonderful to hear that you were extremely happy with the service you received from our team, particularly from Suhail. We understand that sometimes circumstances beyond our control, such as vendors withdrawing properties, can be disappointing. However, we are thrilled to know that you plan to use Muve again once you have found another property. Kind Regards, Shiven Team Muve

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I will be recommending Muve to everyone for their Conveyancing needs. The portal is easy to use and allows you to see at a glance your process and you recieve email notifications whenever there is an update. I cannot thank Shenia enough for her support throughout the whole process; both Shenia and Simantha always explained things thoroughly and were nothing but supportive. We had a number of issues throughout and she always kept us informed of the progress including towards the end when our Mortgage offer was about to expire, Shenia and Simanta worked consistently to ensure the deadline was met. I have never felt so reassured - emails were replied to promptly and phone calls always answered. Moving house is a stressful experience but I cannot thank Shenia, Simantha and the team at Muve for making the process as smooth as possible.

Dear Victoria, Thank you so much for taking the time to share your positive experience with Muve for your conveyancing needs! We're absolutely thrilled to hear that you found our portal user-friendly and appreciated the email notifications to keep you updated throughout the process. Shenia and Simantha are truly dedicated members of our team, and your kind words mean a lot to us. It is fantastic to know that they provided you with thorough explanations and unwavering support, especially during challenging moments. We understand that moving house can be a stressful endeavor, and we are delighted that Shenia, Simantha, and the team were able to make it as smooth as possible for you. Kind Regards, Shiven Team Muve

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All of the representatives at Muve that my wife and I dealt with were forthright and responsive. Moreover, we each felt listened to and respected. We would gladly use Muve again, should we ever decide to sell!

Dear Peter, Thank you so much for taking the time to share your positive experience with Muve! We truly appreciate your kind words and are thrilled to hear that you and your wife had such a positive experience with our team. Kind Regards, Shiven Team Muve

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Very friendly staff, and nice having a single point of contact, when phoning for updates.

Dear Deiniol, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our staff to be friendly and that having a single point of contact made your experience even better. Kind Regards, Shiven Team Muve

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Recently used Muve to purchase a property, I must confess I was a little worried as the firm is primarily based online and over the phone. I needn't have worried our account manager Prasanthi was amazing throughout the process, always available and extremely professional and helpful. Same would be said of our conveyancer Thatyana, I would recommend the firm highly not least for the service, but the fact they are the cheapest by far.

Dear Begum, Thank you so much for taking the time to share your positive experience with Muve and for choosing us for your property purchase! We are delighted to hear that your account manager, Prasanthi and the Conveyancer, Thathyana provided you with amazing support and professionalism throughout the entire process. Kind regards, Shiven Team Muve

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They are trustworthy, transparent and very professional.

Dear Valentina, Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you found our team to be trustworthy, transparent, and professional. Kind Regards, Shiven Team Muve

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No further comments

Dear Kat, Thank you so much for taking the time to leave such a positive review! We truly appreciate your kind words and are thrilled to hear about your positive experience with our team. Kind Regards, Shiven Team Muve

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Great service from Thanukshi and Bhakti on what ended up being a stressful completion day. Have used large conveyancing companies before but Muve is by far the best experience I’ve had

Dear Rob, Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your kind words and are thrilled to hear that Thanukshi and Bhakti provided you with great service, especially on a day that can often be quite stressful. Thank you once agian for choosing Muve and we wish you the very best! Kind Regards, Shiven Team Muve

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Really good company and easy to use. Good value for money and really helpful when needed

Dear Deenie, Thank you so much for taking the time to share your positive review! We truly appreciate your kind words and are thrilled to hear that you found our company easy to use and a good value for your money. Thank you very much for your instructions and we wish you the very best! Kind Regards, Shiven Team Muve

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