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Customer ratings

4.7 out of 5.0 based on 111 reviews

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Novello Chartered Surveyors (North)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (North)

Average service quality  

Average value for money

4.7 out of 5.0 based on 111 reviews

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Absolutely wonderful. Communicated clearly at every stage, produced a report that was thorough, detailed, and written in plain English so even I could understand it. I would recommend them to anyone.

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Great quick service. Very detailed report. Would definitely use again.

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Very basic survey, done quickly which is good.

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Promises a lot but delivers nothing useful, complete waste of money. Survey report not worth the paper it is written on. keep away from it.

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They were slow to book the survey in as they had the wrong number for estate agents.

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Fantastic service so far, still awaiting survey to be sent as only conducted today. Company has been patient with me as wasn’t sure on dates etc but I would not have found them without using yourselves. It’s saved me quite a bit of money which is fantastic!

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Very prompt. Happy with the cost. Survey was received on the date that they agreed

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The company was really efficient and professional. It was a very thorough report with hundreds of pictures of issues. It was also helpful to have a follow up phonecall wkth the surveyor to get their opinion on the property and items found. All in all, the survey and report was sent within the week of getting the quote and we were incredibly happy with the service and professionalism.

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Excellent service, survey completed and report issued within a week.

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Gold Crest were a fantastic company to deal with. This was an auction property so timescales were tight but they responded really well and I received a very comprehensive survey before the auction allowing me to ask some questions before bidding. Very polite service and friendly staff.