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Customer ratings

4.7 out of 5.0 based on 111 reviews

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Novello Chartered Surveyors (North)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (North)

Average service quality  

Average value for money

4.7 out of 5.0 based on 111 reviews

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Very speedy and efficient.

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Acted fast got the job done

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Couldn't fault them. Very quick to arrange and complete the survey, and they answered all my questions about the survey results satisfactorily.

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No further comments

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I'm so glad I got a survey done. The surveyor found £20k worth of repairs that needed doing. We pulled out of buying the house. It seemed that he checked everything, good service and he phoned me on the evening of the survey to discuss everything.

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Excellent service, great communication from start to finish. Daniel was very helpful and explained everything very clearly.

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All work was done when they said. The verbal report the day after the survey was helpful.

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Very prompt at carrying out the survey. I received a call from the surveyor after the survey had been completed and had the opportunity to chat through the report with him. The survey itself was very thorough, with lots of photographs to support the comments etc. Very pleased with the survey.

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Very quick and efficient with a very comprehensive report of the whole house afterwards. They also follow up with with you for any questions you may have about the survey, overall great customer experience

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Very helpful, rang us to let us know it had been done and that they had sent the report over. Told us we could call any times if we had any queries