4.6 out of 5.0 based on 112 reviews
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Your expert guide to buying with confidence.
Gold Crest Chartered Surveyors deliver expert property advice through detailed, accurate reports that help buyers make confident and informed decisions. Since our founding in 2010, we have grown from a small regional firm into a nationwide provider of specialist residential surveys across England and Wales. Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS HomeBuyer Reports and Building Surveys, supported by in-depth research and thorough on-site inspections. Every survey is carried out by a directly employed surveyor with strong local knowledge and a clear commitment to quality and consistency. At the heart of Gold Crest is a simple promise: to deliver the best possible customer service. This philosophy drives every part of our business, from experienced surveyors on the ground to the dedicated administrative team supporting each client. Over the years, we have invested significantly in training and technology to ensure faster report turnaround times, clear communication, and a seamless customer experience. Our reports are designed to provide clarity. They identify key risks, outline essential repairs, and offer practical guidance to help buyers take informed next steps with confidence. We are proud of our consistent five-star rating on Trustpilot, which reflects the care, accuracy, and professionalism our clients can expect from every survey. Whether you are a first-time buyer or an experienced property investor, Gold Crest is here to support you through every stage of the process with expert insight and dependable service.
Gold Crest Chartered Surveyors (London)
Average service quality
Average value for money
Service quality
Value for money
James on 3 Jul 2019
Very efficient and supportive service. Easy to use and informative from the beginning.
Joda on 25 Jun 2019
No further comments
JMc on 20 Jun 2019
Great service and no problems
Phil on 20 May 2019
Good simple service
NA88 on 8 Apr 2019
On first impressions, the survey looked detailed and comprehensive, a 42 page report with photos. However, when going through it in a bit more detail, it became apparent that some of it had been done “lazily”. There were many “likely problems” states probably so they don’t get sued, but the survey didn’t tell us definitively if we had them which left us very confused, e.g they did not lift the drain lid because it was “too heavy” and they could not assess the loft timbers properly because of “limitations which prevented safe access” I.e. there was stuff in the way and the surveyor did not discuss with the vendors to move it beforehand. I’ve now had to get another surveyor that has liaised with the vendor to move their stuff out of the way prior to the survey date. This is what goldcrest should’ve done but they didn’t.
AimeeB on 8 Feb 2019
Jessica on 31 Jan 2019
Very impressed by the speed. I got a quote on a Thursday and the survey was carried out the next day!
chi on 2 Jan 2019
So happy with the service and luckily we benefitted from a 20% seasonal discount.
Jennifer on 19 Dec 2018
Did the job quickly and efficiently. No complaints.
Sarah London on 7 Dec 2018
The advisors were very helpful and honest. I felt that I was looked after throughout the process.
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