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Customer ratings

4.7 out of 5.0 based on 310 reviews

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Cosey Homes Chartered Surveyors

 Cosey Homes Chartered Surveyors have been delivering a friendly, high quality service since 2003. We operate across the country, with offices based in Manchester, Leeds, Liverpool, Birmingham and St Helens, Merseyside.

We are accredited by Royal Institute of Chartered Surveyors as well as the Chartered Association of Building Engineers and the Chartered Institute of Building.

Our surveyors are knowledgeable professionals, able to offer a range of services:

  • RICS HomeBuyer's Survey (Level 2)
  • RICS Building Survey (Level 3)
  • RICS Condition Report (Level 1)
  • Residential Valuations
  • Specific Structural Inspections

If you're not sure what kind of survey you need, give us a call. We are always happy to chat to clients about what they are expecting from a survey, and to go through the process clearly.

Since 2003 we have served thousands of happy clients and we have just received the Feefo Gold Trusted Service Award 2018.

 

 

 

Customer Reviews

Cosey Homes Chartered Surveyors

Average service quality  

Average value for money

4.7 out of 5.0 based on 310 reviews

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Booking the survey was quick and easy. Jessica was knowledgeable and answered any questions I had quickly. The only improvement would be the ability to pay online rather than having to phone up to take card payment.

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Very efficient,delivered on all deadlines and great communication.

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Good customer service, prompt replies, overall a good experience for a first time buyer and turnaround time was pretty decent.

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Turnaround from inspection to receiving report was 7 days, which was a little longer than I had originally anticipated; however, the quality of the report more than made up for it. I've had a few Level 2 homebuyer reports now and this one was by far the most comprehensive. I would definitely recommend if you're happy to wait for a slower turnaround than other competitors.

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Really good, responsive service and fast turn around of the report which provided me with the information and valuation I needed

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They were very helpful

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No further comments

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Very responsive and able to meet timescales. Report delivered on time (5 working days) and was very comprehensive.

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I would love to give the team a 5* rating but there was a huge mix-up / misunderstanding which meant I had to wait for almost 6 weeks for the report to be done, which was a huge pain. Maria was very responsive and the report once completed was very thorough and highlighted lots of things for consideration but the upfront engagement was a massive pain and very anxiety-inducing unfortunately, with me calling the Estate Agent and CoseyHomes multiple times to get to the bottom of their miscommunication.

Dear Kate, thank you for your feedback. We're delighted to see that you found the service to be good quality and good value for money, and were happy with basically everything apart from the unfortunate delay at the start! We can only apologise if there was any mix-up/miscommunication on our end which contributed to the delay. We hope that if/when you decide to move house again you choose us, so that we can make sure you are left feeling you have received a 5-star service! Kind regards, Jake, Reports Manager