Customer ratings

4.1 out of 5.0 based on 235 reviews

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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 235 reviews

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They've been very efficient in chasing things up. The only downside is that after having a survey done, a few problems were highlighted which the solicitor should have already brought up in enquiries but had not. Once I asked about it, they resolved it fairly quickly.

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Misleading in that they say if no purchase no fee. I was charged for instructing them - no legal work was carried out as the purchase didn't happen (vendor sold to another party)

Dear Customer, We’re very sorry to hear about your experience and the concerns you’ve raised regarding communication and service. This is not the level of service we aim to provide, and we take your feedback seriously. Unfortunately, we are unable to locate your transaction using the provided details. We would appreciate it if you could share the property details and your case reference number with us at [email protected] so we can investigate this fully and work towards resolving the matter for you. Kind regards, Kavindi Team Muve

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Good service and fast responses to any queries

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No further comments

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They are quite professional in their approach

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Dear Customer, We're truly sorry to hear that our service did not meet your expectations. Please know that we are committed to resolving these issues and improving our processes. To address your specific concerns, one of our resolution agents will contact you to assist in reaching an amicable resolution. Kind regards, Thilan Team MUVE

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Still in the process

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My job with them is not finished yet so i can’t comment at the moment.